LIVE2LIVE® Chat Services
INNOVATION, QUALITY,
SUPPORT
LIVE2LIVE® IS YOUR ANSWER!!
Olatel makes you even more productive on multiple fronts,
including phone, web chat, click-to-talk, email and the web. Join
our Live2Live® Chat solution.
How it works - Always there and
Live2Live®
Keep your customers satisfied; answer their questions quickly
and efficiently.
Live chat on your site is your competitive edge. When your
customers visit your website, they will get the personal attention
they deserve, answers to their questions and solutions to any
technical issues they may have.
Increase your efficiency; close more sales and increase customer
loyalty and satisfaction.
Live2Live® Certified Agents
Will engage your online customers and provide exceptional
service with our Agents as the point of contact. Our Certified
Agents can initiate chats and offer promotions to your customers
and online browsers at critical times during their visit to your
site. Our Agents are Live2Live® trained and fully certified
to handle all Live Chat communication, they know your products and
are equipped to handle your customer's particular needs.
Enjoy the benefits of Live2Live®
Chat!
Customers prefer live chat sessions over email because they can
converse with a LIVE operator and answer their
questions personally, quickly and efficiently.
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Live operators attend from 8am to 10pm/365 days a year CST
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Complete effective monitoring of all your sessions
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Complete reports for your records and evaluations
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Speed up your sales and improve your customer retention
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Provide immediate answers to your customers questions
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Upgrade and maintain customer satisfaction
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Provide a superior quality of customer support
FEATURES
- Secure live chat environment
- Skills based chat routing
- Multi-language chat window
- Live chat translation
- Push pages to visitor and Co-browsing
- Increase confidence
- More secure than email
- Proactive chat invitations
- Multiple platforms for your OS
- Efficient and fast customer service
- Live2Live® technical support
With Live2Live® on
your site, your customers will know that you are a LIVE
business with LIVE professionals ready and waiting
to assist them.
Live2Live® enables you to assist and
close sales successfully.
Expand your sales and transform
communication.
Live2Live® features real time chat
translation; your customers can chat in their own language.
Live2Live® is the positive option you
have been looking for to enhance your business.
We build customer loyalty and
reduce your operating costs!
